Privacy Policy

Last Updated: January 1, 2026

Momenti Travel Inc. (“Momenti Travel,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information entrusted to us by our clients. This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information in connection with our travel advisory services and our website.

Momenti Travel Inc.
11-39758 Government Road
Squamish, British Columbia
Canada V8B 0G3

Momenti Travel Inc. is responsible for the personal information it collects and acts as the data controller under applicable Canadian privacy laws and applicable U.S. state privacy laws.

Privacy contact:
explore@momentitravel.com

We collect personal information only when it is reasonably necessary to provide professional travel advisory and booking services.

Information you provide directly

• Name
• Email address
• Telephone number
• Mailing address
• Travel preferences and interests
• Travel details and itinerary information
• Loyalty or frequent-traveller numbers (airlines, hotels, cruise lines)
• Communications with us (emails, phone calls, messages)

Booking & Identity Information (when required)

For the purpose of making travel arrangements, we may collect and securely store:

• Passport details
• Date of birth
• Emergency contact information
• Personal health and fitness information
• Credit card information (for booking and payment authorization only)

This information is collected only when required and is stored within our secure customer relationship management system (Tres CRM) or transmitted securely to travel suppliers or payment processors.

We use personal information to:

• Plan, arrange, and manage travel services
• Make bookings with airlines, hotels, cruise lines, tour operators, and other travel suppliers
• Process payments and authorize charges, where applicable
• Communicate with you regarding your travel
• Maintain accurate client records
• Send newsletters or marketing communications only where you have opted in
• Meet legal, regulatory, and contractual obligations

Credit card information is collected solely for the purpose of processing travel bookings or payments.

• Payment details are stored only within secure systems and accessed on a restricted, need-to-know basis
• We use industry-standard security safeguards and access controls
• Where possible, payment information is transmitted directly to travel suppliers or secure payment processors

Momenti Travel does not sell personal information and does not share personal information for cross-context behavioural advertising.

If you choose to subscribe to our newsletter or marketing communications, we may send you travel inspiration, updates, and offers.

• Subscription is opt-in
• You may unsubscribe at any time using the link provided in our emails or by contacting us directly
• We comply with Canada’s Anti-Spam Legislation (CASL) and applicable U.S. laws

We may share personal information only as necessary to provide travel services, including with:

• Airlines, hotels, cruise lines, tour operators, and destination partners
• Virtuoso Ltd., our global luxury travel network
• Technology providers that support our operations (including CRM and secure payment systems)
• Professional advisors where required by law (legal, accounting, insurance)

We do not sell personal information.

Some travel suppliers, technology providers, and partners (including Virtuoso) are located outside Canada, including in the United States.

As a result, personal information may be processed or stored outside Canada and may be subject to the laws of those jurisdictions. We take reasonable contractual and organizational measures to protect personal information transferred internationally.

Our website uses Google reCAPTCHA to protect against spam and abuse. reCAPTCHA operates under Google’s Privacy Policy and Terms of Service.

We do not use analytics or advertising cookies beyond what is required for website security and functionality.

We retain personal information only for as long as necessary to:

• Provide travel services
• Maintain client and booking records
• Meet legal, accounting, or regulatory obligations

We use appropriate administrative, technical, and physical safeguards to protect personal information, including:

• Secure CRM systems with restricted access
• Encryption and secure transmission methods
• Role-based access controls
• Multi-factor authentication for systems containing sensitive data
• Confidentiality obligations for staff and independent contractors

Under Canadian privacy laws, you have the right to:

• Request access to your personal information
• Request corrections to inaccurate or incomplete information
• Withdraw consent, subject to legal or contractual limitations

U.S. Residents:
If you are a resident of the United States, you may have additional rights under applicable U.S. state privacy laws, including the right to request access to or deletion of your personal information, subject to legal exceptions.

Requests may be submitted to explore@momentitravel.com. We will respond in accordance with applicable law.

We may update this Privacy Policy from time to time. The most current version will be posted on our website with the effective date noted above.

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact:

explore@momentitravel.com